Shipping Policy v1.0.5

Shipping & COD Policy

Last Refined: June 7, 2026

1. Cash On Delivery (COD)

We offer COD for your convenience. Tiered handling charges apply based on order value to ensure reliable delivery:

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IMPORTANT: The upfront COD payment / processing fee is strictly non-refundable under all circumstances, including but not limited to order cancellations, customer delivery rejections, or returns.

2. Delivery Timelines

Metro Cities

3-5 Business Days

Other Regions

5-7 Business Days

Processing Window: 24-48 Hours Post-Verification.

3. Order Tracking

Tracking information for your shipment is provided via SMS and Email. Tracking links activate within 4 hours of carrier handover.

Verified Shipping Standards | ShadowLabs Logistics